FAQs

Q?

What if I still have questions

A.

You can Contact Us online, email us at info@resourcefundraising.com, or give us a call at 800-642-0780 to speak with a fundraising specialist now.

Q?

How do we get started

A.

Once you have decided on your best fundraiser we need to have a signed Fundraiser Agreement. This gives the information we need to have your order placed and be on your way to a successful fundraiser!

Q?

What happens if something is damaged or missing

A.

We guarantee any damaged or missing products will be replaced or refunded.

Q?

Do you take returns on unsold merchandise

A.

The only returns we take are for the Sandwich Discount Cards. All other fundraising products may not be returned without written permission from Resource Solutions. We do this to maintain the highest standards and quality of products sent to you.

Q?

Do you work with any size organization

A.

Yes, we can work with the very small groups of 8-9 all the way up to large organizations of 1000 or more. We also sell to any type of non-profit organization including individuals who are raising money for special projects.

Q?

Do we have to collect the money while we are selling

A.

Yes, you should collect money while taking orders. Any checks should be made payable to your organization. At the end of your fundraiser, you will send Resource Solutions your cost of products sold, and keep your profit dollars.

Q?

What should we expect in sales

A.

Most pre-order taking fundraising small groups (20-30) can expect average sales of $100-$150 per person. Large groups (over 200) can expect average sales of $80-$120 per person (approx. 1/2 of group will participate). Candy fundraisers average about 1½ boxes of candy per student. Discount cards and Lawn bags can vary from 5-20 cards per person selling. Not all kids will participate in every group unless it is mandatory. Some kids will only sell a few items, while others will sell lots of items. Prizes and incentives will boost your sales considerably.

Q?

How long should we sell

A.

We recommend no more than a 2-3 week selling period including at least 2 weekends. Allow time for late orders to come in. Most sales are done in 2-3 days so don’t let the fundraiser drag on for weeks. This will keep your participants motivated and on track.

Q?

How long does it take to get order forms and catalogs

A.

After we receive your signed Fundraising Agreement we will send order forms and catalogs to you prior to your start date. They usually take 4-5 days to ship UPS ground. Planning ahead makes sure you receive them in plenty of time for your sale.

Q?

What about sales tax

A.

Most fundraisers that we ship out of state are not subject to sales tax from Resource Solutions. Any sales tax due would be the responsibility of the customer to their state. Kansas residents must provide a Sales Tax Exemption form to be exempt from local sales tax.

Q?

What are your payment options

A.

We accept checks, money orders, Mastercard, Visa, Discover, American Express and Pay Pal. We have 30-day terms available to qualified customers. Payment is expected at time of order unless pre-approved for credit.

Q?

Does Resource Solutions have local reps

A.

In order to provide you with the highest profits available, we do not have local reps in every area. However, we are here for you every step of the way to offer guidance and assurance that your fundraiser will be a success

Q?

What is the difference between “Bulk” and “Student Pack” orders

A.

Most of our products are sent as a bulk order. The order is shipped all together and must be divided to hand out. With the Student Pack option (not available on all fundraisers) orders are already tallied and sorted by student and classroom when you receive the products. Student packed orders also come with a complete computer printout of individual sales.

Q?

What is the “Order Turn In Date”

A.

This is the date you expect to have all orders turned in to Resource Solutions.

Q?

What is the “Start Date”

A.

This is the day you will kick-off your fundraiser, hand out order forms or merchandise and start your sale.

Q?

How does your prize program work?

A.

Prizes will be shipped with your order for Seasonal Gift Catalogs and Cookie Dough/Gourmet Food. Prizes for Sandwich Discount Cards will be shipped after your fundraiser. Some fundraisers include your prize program for free, some have costs. You are not required to participate in a prize program.

Q?

What is the delivery time?

A.

Each fundraiser has it’s own delivery time from 1-5 weeks depending on what you choose to do. See details of our Fundraising Products for individual delivery times.

Q?

Are there additional “hidden costs”?

A.

No, we take pride in the fact that we disclose all terms of our fundraisers. If you have any questions about your costs and profit levels, we will answer before you start your fundraiser.

Q?

What is the minimum order?

A.

Once again each fundraiser will vary. Some do not have a minimum order and some do. See the details of our Fundraising Products to find out exact minimum order for each fundraising product.

Q?

How much profit will we make?

A.

Our fundraising programs can earn you as much as 55% profit! Each product is different and will vary depending upon the product you choose and the size of your order. 50% profit is our most common percentage. See details of our Fundraising Products to find out exact profit margins for each fundraiser.

Q?

What is the best fundraiser?

A.

The best fundraiser is the one that best fits your needs. We can help you decide what is right for you. See Choosing A Fundraiser for helpful information.